baji slots Privacy Policy

Last Updated: January 2025

1. Introduction and Purpose

baji slots places the highest importance on the privacy of its users. This Privacy Policy ("Policy") has been prepared so that you can clearly understand what types of information we collect, the purposes for which that information is used, how it is stored, and under what circumstances it may be shared with third parties.

This policy applies to the baji slots website, mobile application, and all related digital services. By starting to use the platform, you are considered to have fully accepted the terms of this policy. If you disagree with any term, please refrain from using the service.

Users must be at least 21 years old to conduct any activity on our platform. We do not knowingly collect information from minors.

2. Information We Collect

2.1 Registration and Identity Information

When creating an account, we collect the following information:

• Full name (in Bengali or English)
• Date of birth and age verification details
• Mobile number and email address
• User's preferred language and region
• Password (stored in encrypted form — never in plain text)

2.2 Identity Verification Information (KYC)

To process financial transactions and ensure account security, baji slots conducts identity verification ("Know Your Customer" or KYC) in certain circumstances. Information collected during this process may include:

• National ID (NID) or passport copy
• A recent photo (selfie or photo ID)
• Proof of address (utility bill or bank statement)

KYC documents are stored solely for identity verification purposes and are not disclosed beyond applicable legal obligations.

2.3 Financial Transaction Information

During deposit and withdrawal transactions, we record the payment method type (such as bKash, Nagad, Rocket, or bank transfer), transaction amount, date and time, and transaction reference number. Full payment card numbers or mobile banking PINs are never stored on our servers.

2.4 Device and Browsing Information

When you use baji slots, the following technical information may be collected automatically:

• IP address and approximate location
• Browser type and version
• Operating system and device model
• Session duration and list of pages visited
• Information obtained through cookies and similar tracking technologies

3. Purpose of Using Information

Collected information is used for the following legitimate purposes:

• Account creation, management, and authentication
• Processing deposits, withdrawals, and other financial transactions
• Prevention of fraud, money laundering, and other unauthorized activities
• Providing customer support and resolving complaints
• Improving platform functionality and resolving technical issues
• Compliance with applicable legal and regulatory obligations
• Sending bonuses and promotional offers based on your preferences (subject to your consent)

Your information is never sold or given to third parties for unauthorized commercial purposes.

4. Data Storage and Security

4.1 Retention Period

Information is retained for as long as your account is active and for any subsequent legally required period. Even if you request account closure, financial transaction and identity verification documents may be retained for a specified period in accordance with applicable legal obligations.

4.2 Technical Security Measures

baji slots uses industry-standard technology to keep your information secure:

• Data transmission via SSL (Secure Socket Layer) encryption
• Encryption of stored data
• Firewall and intrusion detection systems
• Regular security audits and risk assessments
• Limited access policy for trained staff

5. Sharing Information with Third Parties

baji slots may share your information with third parties in the following limited and specific circumstances:

5.1 Service Provider Partners

Only the necessary information is shared with trusted third-party partners for payment processing (bKash, Nagad, Rocket, bank transfer), technology infrastructure, customer support, and fraud prevention services. These partners are contractually obligated to comply with our privacy standards.

5.2 Legal Obligations

Information required to comply with court orders, lawful requests from government authorities, or applicable legal obligations may be provided to the relevant authorities.

5.3 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, user information may be transferred. However, users will be notified as far in advance as possible in such cases.

6. Cookie Policy

baji slots uses cookies and similar technologies on its website. Cookies are small text files stored in your browser or on your device.

6.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and security. Disabling these will prevent the site from functioning properly.
• Functional Cookies: Used to remember your preferences (language, theme).
• Analytical Cookies: Help improve the service by analyzing how the site is used.
• Marketing Cookies: Used to display relevant advertisements. You can disable these in your browser settings.

Most browsers allow you to control or reject cookies. Please note that disabling cookies may limit some functionality of the site.

7. User Rights

Every user registered on the baji slots platform has the following rights regarding their personal information:

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You can request that incomplete or incorrect information be corrected.
• Right to Erasure: You can request that your information be deleted in certain circumstances — however, this may not be possible if legal obligations apply.
• Right to Object: You can object to the processing of your information for specific purposes.
• Right to Portability: You can request a copy of your information.
• Right to Withdraw Consent: You can withdraw your consent to marketing communications at any time.

To exercise these rights or to enquire about any matter related to your information, please contact our customer support team. We provide support in Bengali and English 24 hours a day, 7 days a week.

8. Protection of Minors

baji slots is an adults-only platform. Account creation and use of the service by anyone under 21 years of age is strictly prohibited. We do not knowingly collect or store any information from minors. If we become aware that information from a minor has been collected, that information will be deleted immediately and the associated account will be permanently closed.

To learn more about responsible gaming and to keep yourself or others safe, please read our Responsible Gaming page — it contains information on voluntarily setting limits and managing your account.

9. International Data Transfers

Our servers and service provider partners may be located in various countries. As a result, your information may be transferred to and processed outside your location. In such cases, we ensure that transferred information remains subject to appropriate security measures and is consistent with this policy.

10. Policy Changes

baji slots reserves the right to update or modify this privacy policy as needed. If any significant changes are made, we will notify you via your registered email address or through the platform. Continued use of the platform after the updated policy is published will be considered acceptance of the new terms.

Visit our FAQ page for answers to general questions about our platform and for more information.

11. Applicable Law and Jurisdiction

This privacy policy is governed by applicable law. Any dispute relating to this policy or data protection will be resolved through the relevant authorities.